Company Policies

1.Return Policy
To our wholesale customers, you have 7 days from the date you receive your merchandise to call us with any descrepencies, defects and order errors. Any merchandise that is return will have a 15% restocking fee deducted from the invoice total. All items return to Spoiled Little Mama must accompany a Return Authorization Number or we reserve the right to refuse shipment and/or deduct an additional 15% for disruptive company policy.

2. How do I become a distributor or carry your line in my retail store?
We’re glad you asked! Please refer to the “wholesale” section of our website or call our sales staff at (402) 964-2230.

*There are circumstances when we will have to use substitute materials in our designs. If a design is extremely popular and we still have orders coming in with low fabric inventory, we reserve the right to substitute as close to that fabric as possible without compromising the design integrity of the garment. If you do not wish to have an order filled with substitute fabrics, please note that when placing an order with us or one of our showrooms. The quality of the substitute fabrics will be comparable to the original.

*Cancellations. You have 10 days in which cancel your order once submitted. After 10 business days, we reserve the right to apply a 30% cancellation fee to you and/or your company. Our production is based on orders received, if you cancel, please be prepared to accept this cancellation policy fee.

*Payment Policy. We are a pre-pay company only. We do not extend terms. We accept Visa/Master, company check, money order and debit cards. IF YOU HAVE A COMPANY CARD ON FILE WITH US, THIS CARD WILL BE CHARGED PRIOR TO SHIPPING. We do not have the time to call on every order to let you know your card is being charged. Once on file, you must specify if this is NOT what you want.
When placing a new order, we will ask you to fill out a pre-authorization form to charge your credit card.


Frequently Asked Questions


I am a retail store interested in carrying Spoiled Little Mama, how do I place my initial order?

Thank you for your interest in Spoiled Little Mama

In order for you to access wholesale pricing on our website, you will need to fax us (402.964.2238) a copy of your original sales tax ID.  This original document must list the name of your retail establishment, address and contact information.  Once we have verified your information, we will call you with a password that will allow you to go to www.spoiledlittlemama.com to view pricing. 
Your orders may be faxed, emailed or called in to our sales department.  Your can also visit one of our showrooms in Los Angeles (The Glitter Box) or, Dallas (Hope’s Chest) or Kansas, (Cutie Pyes)

Minimums
Our clothing line has a $300.00 minimum and
Our diaper bags and purses are a 4 bag minimum. 

If you have any additional questions or to check the status of verification,
 please call us at 402.964.2230